While there are many philosophies, models, methods, meanings, and types of leadership. Our organization is aligned with the servant leadership philosophy. We live to serve and to enrich the lives of other individuals, empower people, grow leaders, and businesses so that the net effect of our intentions and actions add value to our local community that resonates and propagates to our society.
We believe that the word “honor” encompasses other noble attributes such as integrity, respect, and morality. Additionally, we honor our clients, each other, the services we deliver, and our corporate values.
As process improvement specialists within the technology landscape, we understand that several aspects about technology and business can be complex for our clients. We are committed to makings things as simple and lean as possible without losing the essence of the concept.
There is a baseline of expectations that clients expect from consulting firms. While excellence is a common denominator amongst most consulting firms, we have a different understanding of what excellence means. Our clients deserve more than just good or positive results, becoming excellent and delivering service excellence requires us to continuously raise our standards. “Good” is never good enough, “excellence” is the basic standard, but reaching the level of “outstanding” is what makes the ultimate difference which translates into growth and the level of service delivery that our clients deserve.
We learn from each other and with each other. Cultural humility goes beyond cultural competency. We understand that the process of achieving cultural competency requires embracing diversity. This enables us to appreciate each other beyond the personal surface. Remaining humble about the path, accepting that we are learning about each other and understanding that any of our perceived cultural differences; empowers us to develop a synergistically and mutually respectful relationship within each other.
We give credit to Dr. Edwards Deming and Tony Robbins for this acronym. It stands for Constant And Never-ending Improvement. People, processes, and systems improvement are a formal part of our daily business activities. We are hyper-aware and intentional about improving everything we do. It is our obsession.
